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• Check out prices below and please let us know if you find a genuine Aussie & In Stock price cheaper!

We try to offer the lowest genuine price and still provide real support such as colour management, lower running costs and genuine Australian warranties etc. Many prices are not genuine [Examples here] please give us the opportunity to get your business and [let us know] if you find a better deal.

• Projector & TV lamps do blow.
• I have a Toshiba 52HMX85 that I bought 2 years ago for about $3600 (including a useless $500 5 year Futureshop warranty that doesn't cover lamps). I've already replaced the lamp twice and I don't even use the TV alot. Should I try breaking the lamp before the 6 month warranty so I can get a new one? I usually don't do this kind of stuff, but this is pathetic that I have to buy a $200-250 lamp every year. It is a known problem that Toshiba DLP lamps suck. Also, when they give you a new one, do they give you a new warranty? And I've been using "High Bright" mode, how much more lamp life would "Low power" mode give?
• I called BB yesterday and they had a technician call me. I discovered (to my shock) that the lamps are not covered under the extended warranty and I will have to fork out close to $300 for a new lamp. Service call is 'free' but why do I feel like I'm getting screwed? |link|
• As expected my lamp needs replacing, and they have advised as it is a "consumable" it is not covered in their 5yr warranty. They will replace this for me but want a whopping £282.90 for parts and labour which seems a bit excessive. I gave the go ahead to do the repair but they will need to order the part. |link|
• Sony Australia - The cost of replacement lamps is not covered under the Extended Warranty. In the case of LCD Home Cinema Projectors the Extended Warranty expires (PROJECTOR TOO!) after the Extended Warranty period shown above or after 4000 hours of use, whichever occurs first. |link| This means you're limited to 800 hours per year on the top extended warranty!
• One retailer that I spoke to had the lamp on his go after about 100 hours, and is currently fighting a battle with Benq's Australian distributor to acknowledge that there is a known fault. From memory, the retailer was of the belief that the lamps generally fail prematurely when the projector is mounted upside down on the ceiling.
• The lamp on my 7 month PE7700 has just gone. I am unsure how many hours are on it but I would have used it less than 10 hours per week. It is ceiling mounted. I did much research before choosing the 7700 over the pana and the then reported lamp difficulties got focus. The fun begins tomorrow.
• Im beginning to experience severe flicker with my (BenQ) PE7700!
  After about 10 mins of switching the bugger on, the image degrades substantially to the point where it looks like the lamp is about to blow! All this with about 100 hours on the lamp, running the latest .49 firmware. Funny thing, after about 10 mins of the lamp going crazy, it rights itself and works fine! Can anybody confirm if they notice a very fine flicker throughout the operation of their 7700? From day one I noticed a very fine flicker (never noticed it on me old Panny AE100) but just assumed it was part of the spec being at the lower end of the 720p DLP market.
• HEY PANASONIC.... ARE YOU READING THIS!?THIS IS HOW CUSTOMER SERVICE WORKS WHEN YOU MAKE A MAJOR STUFF UP IN PRODUCTION.
  (Apologies for the shouting folks. Just seeing if this might help them get the message. And apologies for the broken record in almost all my posts these days. The taste is bitter.) |link| For the above few.
• Panasonic's advertising, retailer's advertising and the numerous print reviews lead to the customer having an expectation that the lamp was rated for 3000 hours of use. Panasonic took no action to inform customers (before they bought the projector) that this figure wasn't correct and that the lamp was not covered by the 2yr warranty. Getting only 600 hours from the lamp meant it was defective. Excluding the lamp from the warranty was unfair. --- The NSW Sheriffs Department have seized goods from Panasonic after they failed to pay, even though they rang me and apologised with shallow promises. A large flatscreen TV has been seized. It will be auctioned on the 4th of the 8th by some auction house in Sydney. -- Apparently i will be reimbursed once these funds have cleared. |link| (We can't confirm this -- AIM)
• After 1200 hours, the projector developed a dark line covering about 20%of the left side of projector, the company wants $$$ to fix this, since the 1 year warranty was past, AND they will not send me the part to fix it myself Never again will i buy an INFOCUS, and i wont spend hundreds to fix a projector which obviously has a defection. |link|
• am going on my 4th lamp in 2 years. I was told when the last 1 was replaced back in March that there was a bad batch of lamps out there and that this 1 that he is putting in should last. HA HA !!!! Here we go again. I purchased a 3 year extended warranty from 6th Ave. Electronics, but I am afraid that they will just keep replacing the lamps until the warranty runs out. SOMEONE PLEASE HELP ME. I should not have to pay about $300 every 7 months to watch TV !!! I am considering contacting the Better Business Bureau about this. |link|
• We could fill pages with lamp and repair stories but you get the general idea, get a 3 year warranty that includes the lamp if you can. - AIM

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